Support

Common questions

What happens if I reinstall?

The same Google Play Games or Game Center account can restore progress and the kitchen name. That needs a network at launch. Offline play uses the copy already on the device. Mute and vibration stay on the device. Rank rows on this site are separate — ask us to delete them.

Where is the audio?

Open the in-game Audio panel on the idle Meta row for SFX, music, and ASMR. Mute is on the run HUD.

How do Android purchases work?

Starter pack and Pass premium go through Google Play. Restore and refunds follow Google Play policy. iOS has no cash IAP in this version.

What if ranks are offline?

Play still works. The Rank overlay falls back until the device can reach slomoslice.online.

Something is broken. What should I send?

Write to support with device model, OS version, Arcade or Zen, and a short description. Screenshots help.